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GroupCRM

Event Explorer

Real-time customer events from journeys and campaigns

Amila K.delivered2024-11-04 10:32

Email delivered successfully

Journey: Renewal Orchestration

Campaign: Renewal Email v1

Amila K.opened2024-11-04 10:45

Email opened on mobile device

Journey: Renewal Orchestration

Campaign: Renewal Email v1

Amila K.clicked2024-11-04 11:20

Clicked 'View Policy Details' link

Journey: Renewal Orchestration

Campaign: Renewal Email v1

Amila K.renewal2024-11-04 14:15

Policy renewed successfully - Insurance #INS-2847

Journey: Renewal Orchestration

Balkan Tools d.o.o.decline2024-11-03 15:22

Bank declined personal loan application - Authority reroute triggered

Journey: Cross-sell Handshake

Balkan Tools d.o.o.delivered2024-11-03 15:30

Viber message delivered

Journey: Cross-sell Handshake

Campaign: Microcredit Top-up v1

Tarik M.deferred2024-11-04 09:05

Email deferred due to quiet hours (21:00-08:00)

Journey: Save Queue (Win-Back)

Campaign: Save Email v1

Tarik M.delivered2024-11-04 08:15

Email delivered after quiet hours ended

Journey: Save Queue (Win-Back)

Campaign: Save Email v1

Unknown Customerbounced2024-11-02 16:45

Email bounced - invalid address

Campaign: Travel Pre-Season

Unsubscribed Customerunsubscribed2024-11-03 11:30

Customer unsubscribed from promotional emails

Campaign: Travel Pre-Season

New Customerdelivered2024-11-04 09:00

Welcome email delivered

Journey: Customer Onboarding

Campaign: Welcome Email v1

New Customeropened2024-11-04 09:05

Welcome email opened on desktop

Journey: Customer Onboarding

Campaign: Welcome Email v1

New Customerclicked2024-11-04 09:10

Clicked 'Learn More' link

Journey: Customer Onboarding

Campaign: Welcome Email v1

Inactive Customerdelivered2024-11-04 09:00

Re-engagement email delivered

Journey: Re-engagement Campaign

Campaign: Re-engagement Email v1

Inactive Customeropened2024-11-04 09:05

Re-engagement email opened on mobile

Journey: Re-engagement Campaign

Campaign: Re-engagement Email v1

Inactive Customerclicked2024-11-04 09:10

Clicked 'Contact Us' link

Journey: Re-engagement Campaign

Campaign: Re-engagement Email v1

Upsell Customerdelivered2024-11-04 09:00

Upsell email delivered

Journey: Premium Upsell

Campaign: Upsell Email v1

Upsell Customeropened2024-11-04 09:05

Upsell email opened on desktop

Journey: Premium Upsell

Campaign: Upsell Email v1

Upsell Customerclicked2024-11-04 09:10

Clicked 'Upgrade Now' button

Journey: Premium Upsell

Campaign: Upsell Email v1